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1. ANALYSIS OF TOTAL QUALITY MANAGEMENT AND ITS IMPACTS ON ORGANIZATIONAL PERFORMANCE

ABSTRACT: This study was carried out to examine the impact of Total Quality Management (TQM) on organizational performance using First Bank Plc, Ikotun as a case study. Specifically, the study examined the impact of TQM in First Bank, Ikotun, the level of ma...

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2. AN ASSESSMENT OF THE CRITICAL ROLE OF NAFDAC ON MARKETING OF DRUGS

CHAPTER ONE

INTRODUCTION

Background Of The Study: The NAFDAC story is the story of food drugs and other products regulation in Nigeria.  It is a story that began well eve...

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3. THE EFFECT OF CONFLICT MANAGEMENT EFFECTIVENESS ON THE PRODUCTIVITY OF ADMINISTRATIVE EMPLOYEES AT TERTIARY INSTITUTIONS

CHAPTER ONE   

INTRODUCTION

Background to the study: The state of conflict that results from the pursuit of divergent interests, goals, and aspirations by individuals and groups within an...

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4. DEVELOPMENT OF TOTAL QUALITY MANAGEMENT MODEL FOR SMALL AND MEDIUM SCALE CONSTRUCTION FIRMS IN SOUTH-EAST NIGERIA

1.1Background of Study

Total Quality Management (TQM) is considered as an approach of continuous improvement in all quality aspects of the whole processes, goods, services and employees within the firm, and it aims at adding value to the delivered products to customers through continuou...

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5. EVALUATION OF TOTAL QUALITY MANAGEMENT PRACTICES OF CONTRACTORS IN BUILDING INDUSTRY IN ABUJA, NIGERIA

ABSTRACT Many of the management practices used to support construction organisations are being challenged. The industry’s clients are moving forward and demanding improved quality service, faster project delivery and innovations in technology. Total Quality Management (TQM) has increasingly been ad...
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