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1. IMPACT OF ELECTRONIC BANKING ON CUSTOMER SATISFACTION

Background of the study: The rapid changes in business operations in contemporary times in the form of technological improvement require banks in Nigeria to serve their customers electronically. Traditionally, banks have been in the forefront of harnessing technology to improve t...

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2. IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON BANKING SECTOR

Abstract: The banking industry of the 21st century operates in a complex and competitive environment characterized by ever-changing economic and financial environment with information and communication technology (ICT) at the center of this change. As Information Technology is vi...

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3. AN ASSESSMENT OF AUTOMATED TELLER MACHINE FRAUD IN NIGERIA BANKS: A CASE STUDY OF UBA CUSTOMERS

ABSTRACT: The utilisation of automated teller machines (ATMs) has experienced significant growth in popularity due to their cost-effectiveness in bank transactions and the convenience they offer to customers. As a result, ATMs have become an essential component o...

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4. AN ASSESSMENT OF AUTOMATED TELLER MACHINE (ATM) USAGE AND CUSTOMER SATISFACTION IN ACCESS BANK NIGERIA PLC, KADUNA

ABSTRACT: This study aimed to evaluate the impact of automated teller machine (ATM) utilisation on customer satisfaction inside Access Bank Nigeria Plc, located in Kaduna. The present study aimed to assess the impact of Automated Teller Machines (ATMs) on customer satisfaction wi...

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5. A COMPREHENSIVE ANALYSIS OF CUSTOMER RELATIONS PRACTISES AND BANK PATRONAGE

Background of the Study: Communication is acknowledged all over the world as the most distinctive factor for human interaction. Over the years it has become needful for organization to relate with customers. Hitherto internet era in the world, customers largely s...

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6. COMPUTER AND ITS ROLE IN FRAUD DETECTION AND PREVENTION IN THE NIGERIA BANKING INDUSTRY

ABSTRACT: In this study, the research set out to examine the roles of the electronic Computers in fraud detection in banks. 51 staff of UBA plc is randomly selected as the study sample for the research. These 51 staff was issued with 51 copies of structured quest...

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7. COMPUTERIZATION'S INFLUENCE ON THE MICROFINANCE BANKING INDUSTRY

Background of the Study: The utilisation of computers in the preparation of various sorts of accounts, the processing of client statements of accounts, money transfers, and cash dispensing versions have all contributed to the influence that microfinance bank...

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8. DESIGN AND IMPLEMENTATION OF ENCRYPTED DATABASE SYSTEM

 INTRODUCTION: Historically, ensuring security mostly involved employing rudimentary measures such as securing physical access through door locks or safeguarding sensitive documents within secured filing cabinets or safes. In contemporary times, paper h...

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9. BANK CHARGES AND CUSTOMER SATISFACTION IN THE NIGERIA BANKING SECTOR

​​​​​​Background of the study: Customers are presumed the stakeholders of an organization and for an organization to flourish, the needs of the customers must be met. Without the presence of customers, the goals and objectives of an organization will not be achieved. It is theref...

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10. EFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN BANKS

Abstract: This study investigates the effects of ATM on the performance of Nigerian banks. Available studies have concentrated on the significant dimensions of ATM (automated teller machine) service quality and its effect on customer satisfaction with a bias against ATM producers...

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11. EFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN BANKS

Background of the Study: In today’s business world, globalization and international experience has become critically important. Banking industries can no longer get away with operating loosely connected groups of businesses that happen to be located around the world, but mu...

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12. AN INVESTIGATION ON THE FUNCTION OF COMPUTERS IN THE IDENTIFICATION AND PREVENTION OF FRAUDULENT ACTIVITIES

CHAPTER ONE

INTRODUCTION: The computer machine and computer technologies are both human oriented. Though, the computer is brilliant and intelligent, it cannot compete with human. This is to say that the computer technol...

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13. THE EXTENT OF LIABILITY OF BANKS FOR E-BANKING FRAUD

CHAPTER ONE

INTRODUCTION

Background to the study: With the global use of progressively more sophisticated internet and information technology (Papazoglou, 2003), electronic ba...

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14. AN EXAMINATION OF THE EXTENT OF LIABILITY OF BANKS FOR E-BANKING FRAUD

CHAPTER ONE

INTRODUCTION

Background to the study: The utilisation of advanced internet and information technology on a global scale has led to the development of electronic ba...

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15. THE IMPACT OF CASHLESS POLICY ON ECONOMIC GROWTH OF NIGERIA

CHAPTER ONE

INTRODUCTION

Background Of The Study: The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of...

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16. THE IMPACT OF CASHLESS POLICY ON ECONOMIC GROWTH OF NIGERIA

CHAPTER ONE

INTRODUCTION

Background Of The Study: The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of deve...

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17. THE CONTRIBUTIONS OF WOMEN ORGANISATIONS IN COMMUNITY DEVELOPMENT IN NIGERIA

CHAPTER ONE

INTRODUCTION

Background to the study: It is a truism the adage that says; behind every successful man is a woman. Women have been regarded as fragile and should be subordinate to the man but they can play very impo...

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18. THE EFFECT OF AUTOMATED TELLER MACHINE ON CUSTOMER SATISFACTION IN NIGERIN BANKS

CHAPTER ONE

INTRODUCTION

Background of the Study: Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card...

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19. THE EFFECT OF ELECTRONIC PAYMENT SYSTEM ON CUSTOMER SATISFACTION IN NIGERIA BANKING SYSTEM

CHAPTER ONE

INTRODUCTION

Background of the Study: Today’s business environment is extremely dynamic in nature. It has experienced rapid changes as a result of technologi...

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20. THE EFFECT OF E-NAIRA PLATFORM ON NIGERIA COMMERCIAL BANKS

CHAPTER ONE

INTRODUCTION

Background Of The Study: Nigeria's financial landscape has never been static. New services and products are offered on a regular basis, changing t...

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21. BIOMETRIC AUTHENTICATION OF AN AUTOMATED TELLER MACHINE USING FINGER PRINT AND PASSWORD

BIOMETRIC AUTHENTICATION OF AN AUTOMATED TELLER MACHINE USING FINGER PRINT AND PASSWORD

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22. DEVELOPMENT OF BIOSURFACTANTS-IRON OXIDE NANOPARTICLES- BIOCHAR FORMULATION FOR REMEDIATION OF CRUDE OIL CONTAMINATED SOIL

ABSTRACT

Biosurfactant-mediated degradation of contaminants is practical and safe environmental remediation agent. In addition, iron oxide nanoparticles and biochar are bioremediation agents with great potentials due to their strong adsorption capacity, microbial growth enhancement and...

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23. DEVELOPMENT OF PILOT SIZE PROCESS FOR ZEOLITE Y AND ZSM-5 PRODUCTION FROM KANKARA KAOLIN

ABSTRACT

The successes recorded at the laboratory for the synthesis of zeolite Y and ZSM-5 using Kankara kaolin sourced from Katsina state, Nigeria as starting material necessitated the need for upscale of the production process. This thesis focused on the development of three pilot siz...

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24. DEVELOPMENT AND CHARACTERIZATION O F BIOCOMPOSITES FROM POLYLACTIC ACID AND GROUNDNUT SHELL ASH NANOPARTICLES

Abstract

Polylactide (PLA) is an emerging material mainly because it can be synthesized from renewable resources and is thus environmentally and ecologically safe. It found application in packaging and biomedical. In terms of cost, however, PLA cannot rival the traditional packaging mat...

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25. E-Banking service Delivery and Customer Satisfaction in Commercial banks in Lagos Metropolis Nigeria

1.1Background to the Study

In the service industry, particularly the banking sector, across the world, the delivery of high quality services to customers is a key factor affecting the performance of firms(Akinci, Atilgan- Inan, & Aksoy 2010; Aliyu &Tasmin, 2012). It is thus real...

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26. E-Administration and Public Service Delivery in Federal Inland Revenue Service (FIRS) in Nigeria

1.1Background

 

One of the most revolutionary realizations in the organization of human societies and one that takes on the magnitude of a necessity to human survival is the discovery that institutions could be designed to cater for the interests of members of the society...

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