1. CORPORATE GOVERNANCE AND FINANCIAL REPORTING IN NIGERIA BANKING INDUSTRY
Background of the study: The The concept of corporate governance has attracted a good deal of public interest in recent years, because of its apparent importance on the economic health of corporations and society in general. Basically, corporate governance in the banking se... Read More
2. IMPACT OF ELECTRONIC BANKING ON CUSTOMER SATISFACTION
Background of the study: The rapid changes in business operations in contemporary times in the form of technological improvement require banks in Nigeria to serve their customers electronically. Traditionally, banks have been in the forefront of harnessing technology to improve t... Read More
3. A SURVEY OF THE PROBLEMS OF COMPUTERIZATION OF OFFICE FUNCTIONS IN SELECTED BUSINESS ESTABLISHMENT IN DALA L.G.A
ABSTRACT: The contribution of the Business Establishment to the economic development of any nation cannot be over emphasized. Computer have also contributed greatly to ease the functions performed by this industries to meet its economic obligations to the nation. The computer as... Read More
4. AN ASSESSMENT OF GUESTS SATISFACTION OF SERVICE QUALITY IN THE HOTEL INDUSTRY
ABSTRACT: This study was carried out to examine the assessment of guests satisfaction of service quality in the hotel industry in Uyo Local Government, Akwa Ibom State. Specifically, the study examined the relationship of service quality... Read More
5. AN ASSESSMENT OF AUTOMATED TELLER MACHINE (ATM) USAGE AND CUSTOMER SATISFACTION IN ACCESS BANK NIGERIA PLC, KADUNA
ABSTRACT: This study aimed to evaluate the impact of automated teller machine (ATM) utilisation on customer satisfaction inside Access Bank Nigeria Plc, located in Kaduna. The present study aimed to assess the impact of Automated Teller Machines (ATMs) on customer satisfaction wi... Read More
6. THE ROLE OF CUSTOMER ORIENTATION OF SERVICE EMPLOYEES ON SERVICE QUALITY: A CASE STUDY OF MOMAS SYSTEM AND COMETSTAR, KANO STATE
ABSTRACT: The purpose of this study was to investigate the client orientation of service employees and service quality, using a case study approach focused on Momas System and Cometstar in Kano State. The present study specifically investigates the significance o... Read More
7. AN INVESTIGATION INTO THE EFFECT OF SALES PROMOTION ON THE BUYING DECISION OF CONSUMERS (A CASE STUDY OF GLOBACOM NIGERIA LIMITED)
BACKGROUND OF THE STUDY: Following the beginning of the Industrial Revolution, there was an increase in the production of products and services due to the incorporation of machines into the production system. As a result, there was an abundance of items that... Read More
8. ANALYSIS OF THE PROBLEMS OF PETROLEUM PRODUCTS DISTRIBUTION IN NIGERIA
Background to the Study: Production is not complete until the goods get to consumers for whom they are meant. A typical firm will discover that the consumers of its product are scattered abroad. The firms decisions to distribute its products directly through own sales outlets or... Read More
9. ANALYSIS OF TOTAL QUALITY MANAGEMENT AND ITS IMPACTS ON ORGANIZATIONAL PERFORMANCE
ABSTRACT: This study was carried out to examine the impact of Total Quality Management (TQM) on organizational performance using First Bank Plc, Ikotun as a case study. Specifically, the study examined the impact of TQM in First Bank, Ikotun, the level of ma... Read More
10. APPLICATION OF MARKETING CONCEPTS IN BANKING INDUSTRY AND ITS EFFECT ON CUSTOMER SATISFACTION
BACKGROUND OF THE STUDY: Marketing concept is a customer oriented philosophy which states that customer’s satisfaction is the economic and social justification of firm’s corporate existence. These philosophies hold that the company should be customer... Read More
11. ASSESSMENT OF SERVICE DELIVERY AND CUSTOMER SATISFACTION IN TRANSPORT BUSINESS
Background to the Study: From time immemorial, people have being moving from one place to another in carrying out their daily activities. This simply refers to transportation and to say what transport industry of&... Read More
12. ASSESSMENT OF X (FORMERLY TWITTER) APP ON BRAND AWARENESS IN NIGERIA (A CASE STUDY OF RITE FOOD LIMITED, LAGOS STATE )
ABSTRACT: The purpose of this study was to assess the impact of the Twitter app on brand awareness in Nigeria, with a specific focus on Rite Food Limited in Lagos State. The study aimed to analyse the impact of the Twitter ban on Rite Foods Limited's brand aw... Read More
13. ATTITUDE AND PERCEPTION OF UNDERGRADUATES TOWARDS FILM ADVERTISEMENT
Background of the study: Film is indeed an important art and craft of mankind. It is also based on the projection of all still images in a continuous manner and at high speed in a way that seem moving images. The film medium is based on creative expression.... Read More
14. BANK CREDIT FACILITY AND CUSTOMERS’ SATISFACTION
Statement of Problem: It has been observed that banks have failed in instituting an effective and efficient credit policy in meeting customers demand for credit facility and this has resulted in reduction of customers seeking credit facility.
Many... Read More
15. EXAMINATION OF THE CHALLENGES FACING TRANSPORT SECTOR IN PROVIDING QUALITY SERVICE TO THE SOCIETY
ABSTRACT: This study was carried out on the challenges facing transport sector in providing quality service to the society using God is Good Motors, Lagos State as a case study. To achieve this, five significant research objectives were formulated. The... Read More
16. COMPUTER BASE NETWORK SECURITY AND FIREWALLS IN BANKING SYSTEM (A CASE STUDY OF DIAMOND BANK NIG PLC OWERRI)
INTRODUCTION: The interconnection of computer with other related office equipments are finding increasing application in almost all field of human endeavour most especially the financial sector. More and more banks are introducing the use of computer ne... Read More
17. DESIGN AND IMPLEMENTATION OF A COMPUTERIZED HUMAN RESOURCES MANAGEMENT SYSTEM: A CASE STUDY OF EMENITE PLC ENUGU
ABSTRACT: The present and forthcoming prosperity of an organisation is predominantly contingent upon the endeavours and administration of its human resources component. The achievement of enhanced productivity, encompassing factors such as profitability, organisa... Read More
18. CUSTOMER SATISFACTION AND ITS IMPLICATION ON BANKS PERFORMANCE IN NIGERIA
ABSTRACT: Satisfaction is the customer’s evaluation of a product or service in terms of whether that product or serve has met their needs and expectations. Happy and satisfied customers behave in a positive manner. However, almost every Nigerian banks encounters similar pro... Read More
19. BANK CHARGES AND CUSTOMER SATISFACTION IN THE NIGERIA BANKING SECTOR
Background of the study: Customers are presumed the stakeholders of an organization and for an organization to flourish, the needs of the customers must be met. Without the presence of customers, the goals and objectives of an organization will not be achieved. It is theref... Read More
20. EFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN BANKS
Abstract: This study investigates the effects of ATM on the performance of Nigerian banks. Available studies have concentrated on the significant dimensions of ATM (automated teller machine) service quality and its effect on customer satisfaction with a bias against ATM producers... Read More
21. AN ASSESSMENT OF GUESTS SATISFACTION OF SERVICE QUALITY IN THE HOTEL INDUSTRY
ABSTRACT: This study was carried out to examine the assessment of guests satisfaction of service quality in the hotel industry in Uyo Local Government, Akwa Ibom State. Specifically, the study examined the relationship of service quality... Read More
22. THE EFFECT OF ELECTRONIC PAYMENT SYSTEM ON CUSTOMER SATISFACTION IN NIGERIA BANKING SYSTEM
ABSTRACT: This study was carried out to examine the effect of electronic payment system on customer satisfaction in Nigeria banking system with special reference to Access bank plc of Nigeria. Specifically, the study aims to evaluate th... Read More
23. THE ROLE OF HUMAN RESOURCE IN ORGANIZATIONAL PERFORMANCE
Abstract: The study examined the relationship between human resource management and organizational performance of microfinance banks in Lagos State. The study surveyed three microfinance banks in Lagos State namely Reliance Microfinance Bank, Lapo Microfinance Ba... Read More
24. THE SIGNIFICANCE OF HUMAN RESOURCE MANAGEMENT IN ENHANCING ORGANISATIONAL PERFORMANCE
Abstract: This study investigated the correlation between human resource management practises and the overall performance of microfinance banks located in Lagos State. The research conducted a survey on three microfinance banks located in Lagos State, specificall... Read More
25. THE PRIVATIZATION POLICY IN NIGERIA AN EVALUATION OF ITS IMPLICATION
CHAPTER ONE
INTRODUCTION
BACKGROUND TO THE STUDY: The Nigerian National Petroleum corporation and the petroleum ministry appear desperate to maintain their hold on the downstr... Read More
26. AN ANALYSIS OF THE IMPACT OF FULANI RADIO IN ADDRESSING THE CONFLICT BETWEEN HERDERS AND FARMERS IN NIGERIA
CHAPTER ONE
INTRODUCTION
Background Of The Study
Radio is a form of technology for signaling or communicating using radio waves. Fayeye (2011). Radio waves cons... Read More
27. THE INFLUENCE OF SERVICE CONVENIENCE ON CUSTOMER SATISFACTION ON BANKING INDUSTRY
CHAPTER ONE
INTRODUCTION
Background of the Study: The role of customers in services is always emphasized in the marketing literature, especially in the recent development of a... Read More
28. THE IMPACT OF RELATIONSHIP MARKETING AS A TOOL FOR CUSTOMER SATISFACTION AND PROFITABILITY
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Relationship marketing is one of the aspects of newly developed philosophy in marketing, which is Holistic marketing. It hold... Read More
29. THE IMPACT OF THE LOGISTICS INDUSTRY ON NIGERIA'S ECONOMIC GROWTH - A CASE STUDY OF THE MARITIME INDUSTRY
CHAPTER ONE
INTRODUCTION
Background of the Study: It is useful to keep in mind that more than ninety percent of international trade takes place on the sea or is transported by... Read More
30. THE IMPACT OF MARKETING CONCEPT ON SALE GROWTH (CASE STUDY OF RELENTED SMALL SCALE BUSINESS)
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Current globalized marketing has prompted companies to see internationalizing their activities as a means of remaining compet... Read More
31. THE IMPACT OF MARKETING INFORMATION SYSTEM (MIS) ON MARKETING DECISION MAKING IN THE ORGANIZATIONS
CHAPTER ONE
INTRODUCTION
THE BACKGROUND OF THE STUDY: Increasingly, the business place is repleted with competition and business failures occasioned by poor business decision.... Read More
32. THE IMPACT OF AUDITORS REPORT ON FRAUD PREVENTION AND CONTROL
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Banks and financial Institutions are the most acceptable versatile, delicate .and popular forms of the present day joint incr... Read More
33. THE IMPACT OF AUDITORS REPORT ON FRAUD PREVENTION AND CONTROL
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Banks and financial Institutions are the most acceptable versatile, delicate .and popular forms of the present day joint incr... Read More
34. THE EFFECT OF AUTOMATED TELLER MACHINE ON CUSTOMER SATISFACTION IN NIGERIN BANKS
CHAPTER ONE
INTRODUCTION
Background of the Study: Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card... Read More
35. THE EFFECT OF ELECTRONIC PAYMENT SYSTEM ON CUSTOMER SATISFACTION IN NIGERIA BANKING SYSTEM
CHAPTER ONE
INTRODUCTION
Background of the Study: Today’s business environment is extremely dynamic in nature. It has experienced rapid changes as a result of technologi... Read More
36. THE EFFECT OF EMPLOYEES JOB STRESS ON ORGANISATIONAL PERFORMANCE (A CASE STUDY OF UNITY BANK AUCHI BRANCH, EDO STATE)
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: According to Abolade (2018), the idea of stress is one that is multifaceted and ever-changing. The company's overall effi... Read More
37. Customer Relationship Management and its Effect on Loyalty
Background of the Study
One of the basic elements of modern marketing&... Read More
38. PRODUCT QUALITY AND CUSTOMERS' SATISFACTION
1.1 Background of the Study
The research consists of several basic steps. The first step consists in the self-evaluation by the respective companies of the quality of their own products, while the third step is essentially a comparison of results, so that any difference... Read More
39. CUSTOMER SATISFACTION AND BRAND CREDIBILITY AS PREDICTORS OF BRAND LOYALTY AMONG GLOBACOM (GLO) SUBSCRIBERS: A STUDY OF THE STUDENTS OF THE UNIVERSITY OF LAGOS
BACKGROUND TO THE STUDY: Customer happiness and brand credibility have both recently been acknowledged as crucial elements in any company's growth. Customer satisfaction, which has to do with meeting, exceeding, and ultimately fulfilling consumers' expectations, is the se... Read More
40. ANALYSIS OF FINANCIAL STATEMENTS IN PERFORMANCE ASSESSMENT OF SELECTED BANKS IN NIGERIA
ABSTRACT
This study investigates the relationship between financial statements and bank performance in Nigeria- A case study of zenith bank, GTbank and UBA over a ten-year period (2010-2019). Banks are a very integral aspect of an economy due to the fundamental role they play as interme... Read More
41. Computer information system Development of mobile application for hotel reservation and Other services for foreigners in Sudan
Abstract
Information technology has expanded rapidly over the years as a result of fast growth of science and technology. Developing successful application to systems solutions is a major challenge for IT professionals and business managers. Application developers support organization&r... Read More
42. DETERMINATION OF SELF EMPELOYMENT SKILLS NEEDED BY BUSINESS EDUCATION STUDENTS IN COLLEGES OF EDUCATION IN SOUTH -WEST
Background of the Study
Education is the bed rock of a nation‟s economy. It is the suitable legacy with which a child should be left in order to successfully exist in life and to remain productively capable in any economy. Education is also seen to be the robust step in paving the way f... Read More
43. DEVELOPMENT OF TOTAL QUALITY MANAGEMENT MODEL FOR SMALL AND MEDIUM SCALE CONSTRUCTION FIRMS IN SOUTH-EAST NIGERIA
1.1Background of Study
Total Quality Management (TQM) is considered as an approach of continuous improvement in all quality aspects of the whole processes, goods, services and employees within the firm, and it aims at adding value to the delivered products to customers through continuou... Read More
44. TELECOMMUNICATION EQUIPMENT AND THE CHALLENGES OF VANDALISM IN NIGERIA: A CASE STUDY OF MTN NIGERIA, ADAMAWA STATE
TELECOMMUNICATION EQUIPMENT AND THE CHALLENGES OF VANDALISM IN NIGERIA: A CASE STUDY OF MTN NIGERIA, ADAMAWA STATE
Chapter One: Introduction
Background of the Study
Telecommunication is a critical infrastructure in modern society, serving as the backbone for communic... Read More
45. E-Banking service Delivery and Customer Satisfaction in Commercial banks in Lagos Metropolis Nigeria
1.1Background to the Study
In the service industry, particularly the banking sector, across the world, the delivery of high quality services to customers is a key factor affecting the performance of firms(Akinci, Atilgan- Inan, & Aksoy 2010; Aliyu &Tasmin, 2012). It is thus real... Read More
46. E-Administration and Public Service Delivery in Federal Inland Revenue Service (FIRS) in Nigeria
1.1Background
One of the most revolutionary realizations in the organization of human societies and one that takes on the magnitude of a necessity to human survival is the discovery that institutions could be designed to cater for the interests of members of the society... Read More
47. EMPLOYEES PERFORMANCE AND ORGANIZATIONAL GROWTH OF MANUFACTURING FIRMS IN RIVERS STATE
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
Employee performance is a critical determinant of organizational success, especially within the manufacturing se... Read More
48. DESIGN AND IMPLEMENTATION OF AN ONLINE FUND LEASING RECORD MANAGEMENT SYSTEM USING ODOO13
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
In recent years, the global financial landscape has undergone significant transformations, particularly with the... Read More